ICICI Bank — ICICI Bank - Gift card balance | |||
I have received ICICI gift card as a wedding gift. The card is not working. I want to check the balance of my gift card. But ICICI don't have any facility to check balance online where as other banks do provide easy balance check online facility. For ICICI gift card balance inquiry one need to call their Customer Care. I try calling customer care Surat # [protected] but after choosing so much of options to know balance (about 5-6 min+1-2 min queue) as soon as my number come call get disconnected. I have spend almost 30 min calling ICICI customer care and end up in waste of my time and mobile balance. This is simply cheating and way to earn money by forcing people call their customer care center. Why don't they provide simple online balance checking facility online when others bank can do? Was this information helpful? | |||
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I have received icici gift card as a wedding gift. In starting card blocked after 2, 3 transaction and we have tried to call customer service for at least 2 months but no one redirected us to a right portal. After 2 months finally we connected to customer care and our card got unblocked. After some transaction it shows your card has no balance. But according to our shopping transaction we should have some balance. Now we are again trying to call customer service to know our balance and our last 5 transactions but no body responded. Don't know what to do
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