[Resolved]  ICICI Bank — ICICI Bank Savings Account Fraud

Address:Kanpur, Uttar Pradesh

Hello, I have a bank account with ICICI Bank in Kanpur at Govind Nagar Branch. I had an amount Rs. 9, 43, 81.08 in my account on Feb 1, 2015. When I checked my balance on March 3, 2015, the balance was Rs. 158.60. The entire balance was debited from my account without my knowledge. When I reported this issue to the branch, they filed a service request SR[protected]. Bank officials told me that the amount would be fully refunded within 75 days, but there has been no update since. Please help us get the much required refund for the money. This money is very important for us as it is required for construction of our house. Thanking you, Malti Tripathi
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Aug 6, 2021
Complaint marked as Resolved 
ICICI Bank customer support has been notified about the posted complaint.
Jul 06, 2015
Updated by btripathi
Updating the typo above in original balance. The original amount in the account was Rs. 9, 43, 481.08.
Complaint comments 

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Dear Customer ( Malti Tripathi),

We regret any inconvenience caused. We have made a note of your SR number. Our official will address your concerns.

Regards,
ICICI Bank Customer Service Team
It has been more than 4 months since the SR was filed. When will I get my money back?
Dear Ms. Tripathi,

We tried reaching you. However, there was no response. We are working on your complaint and we'll get back to you.

Regards,
ICICI Bank Customer Service Team

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