[Resolved]  ICICI Bank — ICICI Bank - SMAB Charges Deduction

Address:Jind, Haryana

I am(Deepak Grover) an account holder of ICICI bank for about 1 year 5 months. When I was shopping online on Flipkart and when i went on page of payment mmode it showed payment declined, i again tried twice but the error came out was same. Then i went to ATM and checked my balance on 29 June2015 and it was showing totally unexpected. Then I went to my personal banking website and checked for the reason. Then I saw a charge of 505.62 rupees in the name of SMAB Chgs-May15+Stax 55.62 dated 30 May, 2015 and 125.96 rupees in the name of SMAB Chgs-May15+Stax 13.85 dated 16 June, 2015. My account no is[protected] contact no- [protected] email [protected]@gmail.com.
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Aug 7, 2021
Complaint marked as Resolved 
ICICI Bank customer support has been notified about the posted complaint.
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My friend must be given justice so if he didn't get his money back, we will surely take a big action. Every time this will not work ICICI bank. So refund his money back or we will surely create a big problem by posting this on Facebook, Twitter, Whatsapp, too.
Just after registering the complaint I got a call from this number ([protected]) and he asked me about the complaint which is raised here but before i finished he disconnected the call. In true caller the name is showing GULAFSHA. Want QUICK RESPONSE AND WANT MY MONEY BACK ASAP.

from same no i got the call after posting the complaint, and he speaking very rudely...
Dear Mr. Grover,

We regret any inconvenience caused. We have made a note of your contact details. Our official will address your concerns.

Regards,
ICICI Bank Customer Service Team

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