[Resolved]  ICICI Bank — ICICI Coral credit card complaints:Ankur Gupta

Address:Alwar, Rajasthan

Dear ICICI credit card Team This is with reference to the Coral Credit Card number [protected] in the name of Ankur Gupta. I would like to bring it to your kind attention that earlier i was employee of ICICI bank . My employee ID was 269204 and my mail id was (ankur.[protected]@icicibank.com). I had taken this card in the months of march 2014 and issued by panvel branch located at navi Mumbai.They had committed to me It is free card for employee and would not charges any fees for life time even in future weather you are in bank or not so that on this condition respective person has taken all the related documents like my 3 month salary slip, id card, id and address proof like that. My issue is that I had never used this card and not made any single transaction from this card whereas in the month of April 2015, bank had charged annual fees of Ra 500 for which, they had not intimated me regarding this charges so that i was not aware about the charges. over the last 6 month, bank has been charging unnecessarily penalty, service tax, audit debit return fee on this charges, On inquiring, I found that total over dues amount continuously increasing and that is ridiculous ! While i had not using this card and there is no amount overdue in my account, I didn't expect this this kind of charges from Bank employee . Kindly, discard these kind of charges CORAL Credit Card Kindly look into this issue and reply at the earliest with a Positive Note.I shall be thankful to you for this Regards Ankur Gupta [protected]
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Complaint marked as Resolved 
ICICI Bank customer support has been notified about the posted complaint.
Verified Support
Oct 20, 2015
ICICI Bank Customer Care's response
Dear Mr. Tanwar,

We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

Regards,
ICICI Bank Customer Service Team
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