ICICI Bank — ID Theft and Harrassment

Address:

Gautam Buddh Nagar, Uttar Pradesh

Dear Sir/Madam, This is to bring to your notice that I have been a victim of Identity theft and have been harrassed and humiliated by three banks ICICI, Bajaj Finance and Capital First. This case was first reported in 2011 when ICICI issued a fake Credit Card in my name which was used by fraudster in my name (Ref to Complaint Number [protected]) and post investigation ICICI was found to be guilty in this case and my innocence was proved. I agreed to settle this case on the condition that my CIBIL rating will be restored and my name will be removed from defaulter's list. However, ICICI did not restore my rating and also did not raise red alert in the market so that fraudster could have been prevented from further frauds. And this led to fraudster committing two more frauds at Bajaj Finance Services and Capital. He took 4 Consumer loans from Capital First 413549/413545/413542/413554 and also 2 Consumer loans from Capital First 5810CD00013008, 5810CD00013009 While committing these financial crimes he used same address 415 C Naya Khand 3rd Indrapuram 1449 UP 201010 and phone number [protected] and email address [protected]@PATNI.COM which never belonged to me. I spoke with these banks and they say they are trying to solve this problem ASAP. I have following questions from you all 1. I have recieved so many obscene calls by recovery agents of these banks where they used abusive language and also life-threatening calls 2. They downgraded my rating in CIBIL as a result my loan application was rejected by all banks and this led to delay in my important work such as renovation of my house and other important works 3. They brought down my public image in front of my office colleagues and manager and neibours etc. 4. I am tax payer citizen of this country and paying 40000 INR every year to GOI and expect fair treatment, however, I have been denied all benefits by banks due to this fraud. I spoke to these banks regarding compensation for this loss of image, cost incurred due to Internet uses, purchasing of CIBIL Report, humiliation and harassment due to rejection of loan application. However, they refused to pay compensation. Please look into this grievance and initiate diciplinary action againt these banks so that they pay compensation for their crime