[Resolved]  ICICI Bank — Interest charges

Address:Chennai, Tamil Nadu

My Credit Card No. is [protected]. In my billing period March 19 to 18th April, 2015 you have charged some four hundred rupees as interest charges. I would like to submit that my total bill was approximately Rs 7000 or something and I have deposited Rs. 6500/- and for balance amount of Rs. 500 you have charged Rs. 450 as interest charges. Firswt kindly note that normally some IRCTC charges are supposed to be credited into my account and which may not have taken in time or it may have done after some time. Anyway, I am not interested to pay you for merely Rs. 500/- as interest of about Rs. 450/-. Also you people are charging interest at flat rate so the question of for Rs. 500/- interest is Rs. 450/- is not acceptable. Please revert back that interest money into my credit account. If you think it is not as per your rules, even I am ready to cancel my card. I am expecting a written reply from you in a week's time. Do not say that I was not reachable and hence you took around one month to reply. Also earlier ICICI were putting our privilege points in every month statement. Now a days, you have changed the format and only mentioning that monthly poinots you have added. For the last 2 years I was not redeemed my privilege points also. Kindly inform me the total points credited into my account. Awaiting your reply.
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Aug 5, 2021
Complaint marked as Resolved 
ICICI Bank customer support has been notified about the posted complaint.
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Dear Ms. Customer,

We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

Regards,
ICICI Bank Customer Service Team

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