ICICI Bank — late payment charges on my card [protected]

Address:Ghaziabad, Uttar Pradesh

I have written two times to ICICI bank, and got reply that you will get response in 48 hours, But very sorry to inform you that I have not received any call from ICICI Bank, I have been charged on account of late payment, while I paid on time and due to holidays on 1/2/3rd of October 2014, they got late . Request to refund the same. Card no.[protected] Mayank kaushik [protected]@yahoo.co.in [protected]
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ICICI Bank customer support has been notified about the posted complaint.
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Dear Mr. Kaushik,

We regret the inconvenience caused. We have made a note of your contact details. Our official will contact you to resolve your concern.

Regards,
ICICI Bank Customer Service Team

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