[Resolved]  ICICI Bank — Liar and fraud done by icici credit card and banking department

Address:

New Delhi, Delhi, 110045

Dear SIr,
I was using credit card ([protected]) of icici bank fromseptember 2014 to June 2015. In june I had asked icici to block this credit card due to some malicious transaction. ICICI send me another credit card ([protected]) in June with an adiitional benefit that I can withdraw cash of Rs 5000/ from this credit card. This benefit was not available in my previous credit card. When ICICI send me new credit card i.e [protected] in June, with this card they merely send me a letter in which no terms and condition was written nor it was written that with each time cash withdrawal, I have to pay Rs 300/- per withdrawal. When I noticed this in my bill I immediately contacted to ICICI and informed them about this issue. They accepted their mistake but not ready to waive off those charges around Rs1200. I droped them so many mails and repetedly asked them to adjust Rs 1200/- in my next bill cycle or this bill cycle but they were reluctant and adamant even after accepting their fault.

I put the payment on hold and was in touch with some seniors of ICICI but yesterday I received a mail that ICICI withdrawn Rs 35, 000/- from my account without informing me against my credit card.

I JUST WANT TO KNOW WHAT SHOULD I DO!!!