[Resolved] ICICI Bank — Lost gold from the bank locker | |||||
We have opened a locker sometimes back in Kalyan branch. But there are some gold missing from the locker. We have been trying to get the bank authorities to look into the issues. But they have been dodging the issues, and now they are saying that they don't have any video recordings of that month. Initially they have suggested that we don't go to Police, as they would investigate the issue internally and get back to us on the next steps. But after lot of follow ups, after a month and half they are saying that they only keep video recording of 1 month and nothing before that. This is the response that we receive from the supposedly reputable bank like ICICI. Was this information helpful? | |||||
Aug 6, 2021 Complaint marked as Resolved ICICI Bank customer support has been notified about the posted complaint. | |||||
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ICICI Bank Towers, Bandra-Kurla Complex, Mumbai, Maharashtra, India - 400051
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We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a348rw) in the subject line of your email. Our official will assist you.
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ICICI Bank Customer Service Team