[Resolved]  ICICI Bank Ltd — Most Cheap and far to reach customer care service

Address:

Gurgaon, Haryana

First time I see a bank with most cheap and pathetic customer care service. I have a salary account in ICICI bank but looking for other better options and would suggest to transfer all salary accounts to other bank in my company.

Even unable to provide a common toll free 24X7 number for their customers. They have a show off toll free number[protected] for limited time frame that first asks for request number and when u entered a request number it gives some excuses and ends up the call so quickly. This happens with me with 3 request numbers got recently but no good results.

There are several different numbers of customer care for different regions which are chargeable, It means customer who already suffering from there pathetic service or have some urgent query, need to pay themselves to reach there customer care executive after wasting a lot of time with large set of stupid IVR options.

If ICICI don't want to hear or get in touch with their customer facing any issue with their services then they should mention this huge lack of service point at all their advertisements so that customer can be aware and select a more responsible bank.

@ICICI Bank - kindly provide a proper easy to reach 24X7 available toll free customer care number otherwise surely u will loss lot of customers due to this huge irresponsible system.

My contact number is [removed]