ICICI Bank — Mentally harassment & poor service & rude behavior from bank executive.

Address:

Pune, Maharashtra

This is in regards with I have filled the complaint in consumer forum against your branch ICICI BANK THERMAX CHOWK BRANCH, Attached is the copy of the cheque submitted in the bank on 20th APR 2015 for Rs. 90, 336.00 & got returned on 21st April 2015. I didn’t receive any confirmation from the bank about check returned. When I visited in the bank on 23rd April 2015 your executive (Ms. Neelima Ghatage- surname may be differant) told me that it will be deliver to me till evening on same day. I waste my whole day to receive the cheque and I didn’t receive yet.your executive put up the amount in your system RS.60, 336.00 instead of Rs. 90, 336.00 & my cheque got reversed. Every day I visited to branch & I got different different answer from your executive. Even hight is that your executive is ready to say that do what you want, get lost from here. Many times I requested that this is very urgent and I need my cheque on urgent basis but your executive didn’t co-operate. Is this the service you are providing to the customer when you are saying that customer is king? Please advise what kind of action you are taking against this issue? This is the second time I face the issue from same branch. Eerier issue was regarding the debit card & this is regards to cheque return. Still I am waiting to receive the checque. Because of this I unable to get cash on time & due to this I disturb totally. Kindly send your branch communication address so I can send court notice against branch. Please revert on mail so I can submitted this conversation to consumer forum. Banking details. NAME- AMOL HIRAMAN HINGE. CONTACT NO-[protected]/[protected]