ICICI Bank Merchant Care — Regarding my EDC Machine refund

Dear Sir, This is to inform you that I Tanmay Sarkar Proprietor of R C Sarkar Guinea House I have applied for a EDC Machine 3 months back, But your Representative Mr.Raj mishra has visited my shop address : i/i 7 Aswini nagar Baguiati kolkata - 700059 and confirmed that due to wrong address i am not eligible for the same after that your verification people has also confirmed that "R C SARKAR GUINEA HOUSE is not exist. I have applied other Bank EDC machine & got the same. After couple of day's later again Mr. Raj has visited my place shop & request you to take the EDC otherwise we will loose his job but i clearly stated that i had got the other bank machine i don't require ICICI EDC anymore. Now the scenario is My ICICI account has been debited for your EDC machine of Rs.7978.86 I request you to kindly look in to the matter & arrange to refund for the same as soon as possible. I just wanted to know that as a Big ICICI Bank how can do this type of blender. your's Tanmay Sarkar [protected]