[Resolved]  ICICI Bank — Minimum account balance charge

Address:	Jaipur, Rajasthan, 302015
Website:	www.icicibank.com

Dear Sir/ Madam

Myself is KK Gupta, and I am having saving bank account no.: 00120613*** with ICICI Bank C-Scheme Jaipur. My complaint is related to the minimum account balance charges, that bank has debited thrice from my account in two months spam without any communication in this regard. I already well maintain MAB in my account which is Rs. 5000 monthly.
We got message for every transaction on our mobile with our bank, but when bank debit MAB charges, they never inform us through e-mail or mobile message.
As a reputed bank, they should send us an warning email before taking an action, if we are violating any t&c. But they never care about that.

Even when they have opened my account before 3 years, they have taken some extra charge of 700Rs & informed me that it will be credited in my account within three months automatically. But even after 3 years, there is no record of that 700Rs.

I think ICICI Bank is not even following the guidelines mentioned by RBI.

Please find the below details for all the transactions made by bank.
11/02/2016 MABchgs-Dec.15+STax 50.75 DR INR 400.75
16/02/2016 MABchgs-jan16 +STax 50.75 DR INR 400.75
15/03/2016 MABchgs-feb16 +STax 50.75 DR INR 400.75

I have noticed this today, when i have checked my detailed statement.
Please take suitable action in this matter.

Regards,
KK Gupta