ICICI Bank — money not refund for fail transcation

Address:Ahmedabad, Gujarat

Dear sir, I made bus ticket booked on 3-7-15 but transaction failed and money deducted from my ICICI account, and bus ticket was not booked. And massage from PayTM that your bank not authorized translation but my money deducted from my bank. Msg received for that transaction. Now ICICI and PayTM not responding for this. So from where I collect my money? Please help...
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ICICI Bank customer support has been notified about the posted complaint.
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Dear Mr. Teraiya,

We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a2ofxj) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team
Not resolve my ptoblem...very bad service from icici...

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