[Resolved]  ICICI Bank — Monthly Debit Issue

Address:

New Delhi, Delhi

My account is with ICICI GGN Sec-14 Branch.I have opened account with Quarterly Avg Balance(QAB) scheme.In between bank has changed the scheme to Monthaly Avg Balance(MAB) without notice to us and also they have started deducting amount from account.We have noticed recently that same amount is getting deducted from my account every month then I have called to customer care then they have informed that it is MAB.I have discussed with customer care executive then he told us to revert the amount but it is not done. We have written mail also to customer care they are not doing any thing and saying pls visit branch and it is upto branch to do or not. What is our fault that we believed ICICI for everything.If it was known to us that our ac is MAB then surely we could have maintained minimum balance or close account because every month around Rs. 280 were deducting from our account. Request bank to revert all amount charges so far as it was not intimated to me. Customer care mail reference subject is "0002UaA52ATJT5XV: :Monthaly Debit Issue". Regards Meenakshi Singh