[Resolved]  ICICI Bank — My complaint against auto loan deduction and penalty imposed.

Address:

76002

Dear sir, I received your mail but I am not satisfied with. My question is, , when I deposited the EMI for Sep16 on 05.10.2016 in the loan account prior to 5 days of the due date and at the same time I mailed to customer care with a scanned copy of amount deposit slip through ICICI bank, Berhampur being advised by the Asst. Manager, why did you send a cheque to HDFC bank again. That means knowingly you were willing for double collection for single EMI. If you want to verify I can send you the mails I had sent.
Again I had also cleared that from this month onwards the EMI will be deducted through my ICICI bank savings bank account which is under process.
Again as a pension holder I had also requested to decrease the EMI and increase the tenure many times, but which was not yet responded.This illegal penalty should be waived out. as I am not a defaulter.