ICICI Bank — NEFT Found Transfer Issue

Address:

Mumbai City, Maharashtra

On 06/05/2016 I have made a NEFT to friends account in the Name of Vivek kumar singh A/c no:[protected] Amount: 10, 000. Yesterday I got a call from my friend that the amount has not got credited in his account. After that I have recheck the beneficiary detail In my online banking. In that by mistake I have enter one extra digit while entering the account number. After that called your customer care, I got the info that the balance got credit into A/c: [protected](Reference no:[protected] . they also said that I need to visit ICICI branch. Today I have also visited ICICI bank Andheri branch they said that they can’t do anything, I need to send the mail to customer care. i had send mail to ICIC bank team but they still not revert after waiting i call customer care and they see i can't help you go to the near branch and re complaint, but Branch Staff se i need to send mail, no body help me for the same .