ICICI Bank — Nfs withdrawal without my knowledge | |||
Dear sir I had a fraud transaction on 9 march 2016. I registered a complaint in icici care and as per there guidenceb they asked me to register a police complaint and I submitted all the documents to them. Aftr all this they blame that my family mermber have done the fraud, which is not true, after that I arranged the footage of that day by the help of police inspector but when I went to submit the footage neither the branch manager nor the customer support head mrs shree devi looked the footage and bluntly answered that the matter is closed and they will not refund the money. This was the reply.please kindly help me by giving my right. Was this information helpful? | |||
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ICICI Bank customer support has been notified about the posted complaint. | |||
 4 Comments | |||
Comments
Dear sir,
I have mailed all the details.
Hopefully this time bank and customer care will coordinate and help us out.
I have mailed all the details.
Hopefully this time bank and customer care will coordinate and help us out.
Dear sir,
I dont understand why miss shidevi or anyone is not ready to look the cctv footage in which it is clearly seen that we have not done the transaction.
Either they are dont want to refund the money or there is no communication between the branch and the customer care.
Nobody is helping out what shud I do in next step.
If I wont get any help, ultimately I have to write to any chaneel because I have evidence that I havent done the transaction. What else they want I dont understand
I dont understand why miss shidevi or anyone is not ready to look the cctv footage in which it is clearly seen that we have not done the transaction.
Either they are dont want to refund the money or there is no communication between the branch and the customer care.
Nobody is helping out what shud I do in next step.
If I wont get any help, ultimately I have to write to any chaneel because I have evidence that I havent done the transaction. What else they want I dont understand
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ICICI Bank Towers, Bandra-Kurla Complex, Mumbai, Maharashtra, India - 400051
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ICICI Bank Customer Service Team"