[Resolved] ICICI Bank — No dispute option/link available in ICICI website for netbanking transaction

sajai.ap

from Chennai, Tamil Nadu

Address:

Thiruvananthapuram, Kerala, 695581

I'm not seeing any option Online in my ICICI website for disputing a transaction just like I do for other banks. I'm specifically looking for a link for disputing a transaction which was errored out as per the merchant but the amount still seeing debited from my account in my statement. I could see a page for disputing credit/debit card purchases, but couldn't see an option for netbanking transactions. Please help or add an option for netbanking transaction to dispute.

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Jan 6, 2017

Complaint marked as Resolved

ICICI Bank customer support has been notified about the posted complaint.

Verified Support

Dec 06, 2016

ICICI Bank Customer Care's response Dear, we regret the inconvenience caused. Please write to [protected]@icicibank.com with your contact details. Our official will address your concerns. Please mention UID () in the subject line.
Regards,
ICICI Bank Customer Service Team