ICICI Bank — No Refund of Money

Address:Mysore, Karnataka

Account Number[protected] i made a transaction using my debit card on 2nd April but It was cancelled during process and Rs 5963 was deducted from my account and did'nt reach to merchant. I requested a complaint with complaint no sr[protected] and executive was saying that your money will be refunded in your account with in 8 working day but today it is 11th working day . please resolve the issue and refund my money.
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ICICI Bank customer support has been notified about the posted complaint.
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Dear Mr. Jain,

We are sorry to hear about your concern. Our official will get in touch with you. We appreciate your patience.

Regards,
ICICI Bank Customer Service Team
Dear Sir,
I was trying to make a transaction using by debit card on 2nd April, but because of some problem it couldn't be completed and my transaction was failed.
on next day I called your customer care and registered a complaint and your executive told me that I money will be refunded in my account with in 8 working days but no money was credited to my account.
after that I registered a complaint by mail on 14th April but till now I am not informed regarding that.
please look it in matter and resolve ASAP.

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