ICICI Bank — No response from Credit Card Dept . Think Documents / data are been misused .

Address:Mumbai City, Maharashtra

Dear Sir, This has been serious issue with ICICI Bank - Credit Card department . Currently I am having ICICI Coral Credit Card and there was a call from ICICI Credit Card person Mr . Sameer Khurana ([protected]) stating they are offering Signature Credit Card with waiver of fees . As required all necessary documents ID proof, Address proof, Company ID and photo was provided to the concern person and thereafter received verification call from ICICI bank verification dept. The documents were taken on 13/04/2015 through hard copy and photo through wats app as they required it urgently . Nearly 10 days has passed by but there is no response from anybody . I tried to call the Sameer but the cell is not reachable, the person who took my photo thru wats app (+91 [protected])is also not reachable . I think my documents are been misused by ICICI bank for other purposes . I called up Verification dept but they are not aware of this and told me that the concerned sales person will call me. This has been a serious issue . Kindly look into this case . Regards Name : Tejas Munshi Designation : Project Manager Tejas
Was this information helpful?
No (0)
Yes (0)
ICICI Bank customer support has been notified about the posted complaint.
Complaint comments 

Comments

Dear Mr. Munshi,

We are sorry to hear about your experience. Please email us your concern with your contact details on [protected]@icicibank.com
Kindly mention the UID a2k2k3 in the subject line of your email. We will assist you.

Regards,
ICICI Bank Customer Service Team
I got a call from the same sameer khurana
+91 [protected]
+91 [protected]
+91 [protected]
Shrinivas Sonta was the name person.
They asked for PAN Card and Adhaar Card Photos Through Mail and also asked for Signatures.
Sajid Solkar 's reply, Aug 25, 2018
is your problem is solved have u got any solution because yesterday only i got the same problem i give them all my documents plss help me my number is 9664519199

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    ICICI Bank
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    65%
    Complaints
    23610
    Pending
    2046
    Resolved
    14237
    ICICI Bank Phone
    +91 22 2653 1414
    ICICI Bank Address
    ICICI Bank Towers, Bandra-Kurla Complex, Mumbai, Maharashtra, India - 400051
    View all ICICI Bank contact information