[Resolved]  ICICI Bank — Not received the NOC for my two wheeler loan no:LTBNG[protected] and the account is put in CIBIL

Address:Bangalore, Karnataka

My two wheeler loan account number is: LTBNG[protected]. In the year 2005, the collection department came to me and collected and amount 43, 443/- saying this will close the loan and the NOC will be sent to me. I didn't receive any NOC. I moved out of country and now based in Kolkata and I cannot go to bangalore so could not find a way to collect the NOC. Surprisingly, I got a call again in 2012 saying I have pending amount to pay for the loan closure and have to pay 6112/- and then the NOC will be sent. I clearly mentioned them that I cannot collect the NOC from Bangalore. Both the payment receipts are attached for your reference. I have not received the NOC yet and will now move to consumer court as out of surprise I see that you have put this in CIBIL. Please find the sanpshot from the cibil report below: I want this to be remove immediately and need an immediate response from your end along with the soft copy of my NOC.
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Complaint marked as Resolved 
ICICI Bank customer support has been notified about the posted complaint.
Verified Support
Sep 07, 2015
ICICI Bank Customer Care's response
Dear Mr. Choudhury,

We regret any inconvenience caused. We have made a note of your contact details. Our official will address your concerns.

Regards,
ICICI Bank Customer Service Team
Verified Support
Sep 24, 2015
ICICI Bank Customer Care's response
Dear Mr. Choudhury,

We are unable to establish contact with you. Please write to [protected]@icicibank.com with your contact details. Our official will contact you and assist. Kindly refer 'a2w1yo_aaac' in the subject line.

Regards,
ICICI Bank Customer Service Team
Complaint comments 

Comments

Dear Customer,

We regret the inconvenience caused to you. You can now raise an on-line dispute for any data inaccuracy reflecting in your report. Please fill and submit the dispute resolution form available at: http://bit.ly/1xsT90b.

In case you don't have a copy of your CIBIL report, you can purchase the same on CIBIL’s website instantly. Please visit: http://bit.ly/1yM9xib.

Regards,
CIBIL Consumer Services
I Am Yet To Get Any Call From ICICI Bank.. How Many Days They Need To Give Me A Call And Handove The NOC??

What Is The TIme Limit???

This Is Frustrating !!!
I have sent the mail to the mail ID given above. Please resolve this ASAP.
I got a call from ICICI executive last week. I am yet to get any update on this...

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