ICICI Bank — Not recieving credit card.

Address:

New Delhi, Delhi

Dear Team I had applied for the ICICI Credit card and submitted my all documents i.e. bank statement, voter id on 25th Oct ’14 with the application number N[protected] but till now I have not received the Credit card . It’s very difficult for me to call every time to call centre and explained them each and everything .I stay alone with my old Grandfather .I have to take care of all the household work and other responsibilities. Finally I gave a call to your customer care department and there again I faced problems giving all the details and finally the person informed me that it will take another Fifteen days days. So I waited again but I didn’t receive anything. I finally decided to meet the supervisor and he told me to fill in a fresh form as there had been a confusion. I had been a customer of Citibank bank from past 5 years in Delhi city and I never faced any kind of issue with them and I also called your bank executive who has collected the documents by the number [protected], she don’t have courtesy to reply . It is really disappointing that the banks take so long to give credit card .I request you to look into the matter and have Credit card issued soon. Note:- This is the third time happened your executive collected the document from me. Thanks and regards Saurav Suri Team Leader—Operations. Yatra.com/Travelguru.com