[Resolved]  ICICI Bank — opening new account on deposit of cash

Address:New Delhi, Delhi

i have been to your branch at patel nagar, new delhi, for opening of my daughter accounts on depostion of cash. and during the course of interaction with your branch people, i was astonished that they cant open the account on deposition of cash.

on being enquired they told that they will see the residence address of the person who is going to open the account. which is really a ridiculous aspects on their part. Although, the RBI have already issue direction that the account of the person can be open at any place where he worked and his/her address proof of the native/residence place will be subsequently will be verified. To this your personnnel says that they have not received and directives from RBI, which is really astonised to any body. And by virtue of the same its appeared that your bank is superior to RBI. REALLY ITS GOOD THING THAT BY VIRTUE OF YOUR STAFF YOU HVE TAKE OVER THE RBI.

PL DONT POST THE PERSONNEL AT BRANCH LIKE AT PATEL NAGAR, NEW DELHI WHO BEFOOL THE CUSTOMERS.
REGARDS
AK BAGRI
[protected] (mobile)
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Aug 5, 2021
Complaint marked as Resolved 
ICICI Bank customer support has been notified about the posted complaint.
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Dear Mr.Bagri,

We regret any inconvenience faced. We have made a note of your contact number.
Our official will contact you and address your concerns.

Regards,
ICICI Bank Customer Service Team

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