[Resolved]  ICICI Bank — Poor customer service

Address:	530041
Website:	icicibank.com

I have lost my debit card and called up to customer care. I have update present communication details on sept 25 and applied for new debt card sept 26. New card has been dispatched via blue dart to the incorrect address. They have attempted for delivery at incorrect address and send sms like card is returning to bank.
I have called to customer care and explained the issue, they said we will speak our manager and put me on hold, i have been waiting for response over 20 mins and my balance got over disconnect. What they are doing about 20 mins? By putting my phone ahead? However i have spoken with customer care executive before my call hold about 10 mins she said i am taking request. But today i have called to customer care they said no requests have been taken yet?

They are just wasting my money instead of resolving small issue in on time.

I have faced same issues when i applied for credit card and again they have repeated today for my new debit card.

Kindly resolve the issue asap.

Thanks,
Naaga