ICICI Bank — Re: Transfer to wrong account number

Address:	Gautam Buddh Nagar, Uttar Pradesh, 201301
Website:	www.icicibank.com

Dear Sir,
I am an account holder of ICICI Bank with Account Number[protected] ICICI branch Greater Noida Alpha 1.
On Nov 18 of last year 2015 I mistakenly transferred Rs 3840 from my PayTm wallet into a wrong beneficiary (Account Number[protected], when actually I was transferring the money to My Own Account.

On Nov 19, I visited the ICICI branch Greater Noida and got my issue recorded with the Dy Branch Manager. I was confirmed that the amount has been locked (lien marked) in the wrong beneficiary's account since it is not his money and he cannot withdraw the same from his account number. I was asked to wait till the person is contacted.
But now it has been 6 months till today and no contact has been made and no update has been given to me for the same. I have got only regret replies as you can see in the attached trailing mails.

All i want is my money back as I am in dire need of the same.
When the account holder cannot be contacted and I have all proofs that those money are mine, then why is that I am suffering for the problem in the system.
Please help me and devise a methodology such that these cases can be solved easily

I trust in banking system of the country and hope that it thrives gracefully in the coming year.
Please keep your customers happy and take necessary actions.


In hope of positive actions.

Regards,
Vasant Kumar Sinha
[protected]
ICICI Bank