ICICI Bank — Regarding filing of Form 15 G in respect of ICICI bonds TBICI[protected] & TBICI[protected] in Powai Branch of ICICI

Address:

Mumbai City, Maharashtra

Dear Madam./Sir, Without prejudice to filing a complaint with Banking Ombudsman/ RTI with Reserve Bank regarding aforesaid Bonds. THE SAID BONDS WERE PURCHASED IN THE SAME BANK 12 YRS BACK . I have been filing form 15G with the said bank every year. This time the bank refused to accept the completed & signed forms stating that 3i infotech Ltd was not associated with the bank and the said forms may be submitted directly to them. The height of arrogance of the staff was well evidenced when the forms were kept with them since 09 April 2015 without giving any notice to me that they had not processed the forms. On approaching them on 13 April I was told that bank is not responsible for this bonds and I as a customer should approach the Aforesaid company. On having met the manager Mr Manish Suncha he refused to entertain me and was high handed and arrogant. I requested him that the bank was via media for this documents and they sent them to vashi every year. He informed that the bank had nothing to do with the forms. On pointing out the letter with the Bonds "WE value your relationship with the ICICI Bank" and was it not his duty to facilitate the process. He informed that the branch is not responsible and I can approach any one including the top management. Hence the complaint in addition to the Ombudsman & RTI application to Reserve Bank regarding obligations of Bank with respect to the Bonds. ETC REGARDS Wing Commander Sanjeev K Pai Former Judge Advocate