[Resolved]  ICICI Bank — regarding fraud

Address:New Delhi, Delhi

3 day before i received a message from icici bank that i have made a debit purchase of 900rs which is not done by me as per rbi. rules mobile otp is mandatory then how this fraud can happen it is only done by icici bank which is very wrong i will raise F.I.R against icici bank they are not refunding my amount they are asking for 52 days which i dont have.. this is such a fraud bank how they can allow any one to do a debit purchase without otp. srishti khanna [protected]
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Aug 7, 2021
Complaint marked as Resolved 
ICICI Bank customer support has been notified about the posted complaint.
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Dear Ms. Khanna,

We regret the inconvenience caused. We have made a note of your contact details. Our official will get back to you and assist.

Regards,
ICICI Bank Customer Service Team

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