[Resolved] ICICI Bank — Regarding my SR No :[protected]
A
AbhishekKumarRoy
Address:
Hyderabad, Andhra Pradesh
This is regarding my service request No[protected].My credit card is charged unethically for late payment fees + overdraft limit fees + service tax, Instead i told them clearly that i didn't got any message alert and mail for last date payment.I think i always pay on time and this time it happened due to lack of information from your side.One more interesting thing is, This is charged on 24/10/14 and prior to that i have made the required payment of 3854.00 on 18/10/14. and i have checked the credit limit and purchased some item online.Now the question here is they applied fine on 24/10/14 which results in overdraft limit crossing results in overdraft limit fine as well.This is a quite surprising and unethical way of doing business and harassing customer and getting money by crook.
I would like you to kindly look into this issue at the earliest and revert the charge unethically applied to my credit card.
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Aug 14, 2020
Complaint marked as Resolved
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We regret the inconvenience faced. We have noted your service reference number. Our official will contact and assist you.
Regards,
ICICI Bank Customer Service Team