[Resolved] ICICI Bank — Request for refund the deducted SMAB charges | |||
Hi, I am having bank account in ICICI Gurgaon branch my account number is[protected] My contact number is: [protected]. Now I am living in Pune. My account has been debited by SMAB charges many times (393.26 each time) since FEB 2012 months. I don't have any mail informing about this MAB charges. I have no information from ICICI. No call, no mail and no msg. Now that I understand that ICICI bank has not informed me about change of balance system, hence any deduction from account for the same is totally wrong. I contacted customer care & they suggested me to visit nearest branch & your money will be back in your account. So I had visited ICICI Branch (Kharadi Pune) where I got worst testament from lady Deputy Manager. She was in no mood to listen & said there is no option rather than to visit my home branch Gurgaon. This is horrible for me. Request you to look in to this on priority & revert my money. As ICICI have no privileges to deduct my money without any intimation. Name- Chetan Saste A/C No[protected] Mob- [protected] Email- Chetan.[protected]@yahoo.com Was this information helpful? | |||
Aug 14, 2020 Complaint marked as Resolved ICICI Bank customer support has been notified about the posted complaint. | |||
 3 Comments | |||
Comments
Hai, I'm having bank account in ramnagar branch, coimbatore. My account number[protected]. My contact number is [protected]. My account has been debited Rs588.00 for SMAB charges. No one inform to me by mobile or email about that charges. It's totaly wrong in your services. Why you debit charges without any information. Kindly take immediate action and give refund to me.
Hi I am holing savings account in icici for 2.5 years .My account has been debited Rs 671.00 for SMAB charges. No one inform to me by mobile or email about that charges. What service are you providing . Why you debit charges without any information. Kindly take immediate action and give refund to me.
Refund the amount as soon as possible.
Refund the amount as soon as possible.
Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score.
Read more
Read more
65%
Complaints
23613
Pending
2052
Resolved
14241
+91 22 2653 1414
ICICI Bank Towers, Bandra-Kurla Complex, Mumbai, Maharashtra, India - 400051
View all ICICI Bank contact information
We regret the inconvenience caused. We have made a note of your contact details. Our official will get back to you and assist.
Regards,
ICICI Bank Customer Service Team