[Resolved]  ICICI Bank — REVERSAL OF LATE PAYMENT CHARGES INTEREST CHARGES TOTAL RS. 2066.23

Address:Mumbai City, Maharashtra

DEAR SIR, PL REFER MY ICICI BANK CREDIT CARD NO [protected] NAME : D V J . VISHWANADHAM MOBILE NO. [protected] PL REFER MY BILL OF SEPT. 2014 FOR RS. 27328.00 DUE ON 2ND OCT. 2014 I HAVE DROPED THIS CHQ PAYMENT RS. 27328.00 FULL AND FINAL PAYMENT ON 30TH SEPT 2014 IN THE DROP BOX AT ICICI BANK DN ROAD FORT MUMBAI 400001. BUT DUE TO CONTINOUS HOLIDAYS ON 2ND, 3RD, 4TH, 5TH, 6TH OCT.2014 MY CHQ GOT CLEARED AFTER 6TH OCT. 2014 I HAVE BEEN CHARGED LATE PAYMENT, INTEREST AND SERVICE TAX RS. 2066.23 I HAVE ASKED FOR REVERSAL OF THIS AMT AS DUE TO BANK CONTINOUS HOLIDAYS PAYMENT GOT DELAYED AS I HAVE BEEN CONTINOUSLY SENDING EMAILS AND EVEN TALKING TO CUSTOMERCARE OFFICER BUT THEY HAVE NOT REVERSED AMT. THEY HAVE REVERSED ONLY RS. 120/- AND RS. 14.83 ONLY . AS I HAVE BEEN A VERY GOOD CUSTOMER OF THE BANK AND ALSO PL SEE I HAVE MADE THE FULL PAYMENT NOW THE CUSTOMERCARE OFFICER ASKING ME TO PAY RS. 2066.23 . I HAVE ALSO WRITTEN TO NODAL OFFICER AND EVEN TO HEAD TEAM NOT NO REPLY FROM THEM PL HELP ME OUT WHAT SHOULD BE DONE . PL REPLY IMMEDIATELY REGARDS, D.V.J. VISHWANADHAM MOBILE NO. [protected]
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Aug 9, 2021
Complaint marked as Resolved 
ICICI Bank customer support has been notified about the posted complaint.
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Dear Mr. Dhulipala,

We regret the inconvenience caused. We have made a note of your contact details. Our official will get in touch with you.
We appreciate your patience.

Regards,
ICICI Bank Customer Service Team

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