[Resolved] ICICI Bank — Rude & non cooperative behavior by Customer care | |||||
Sir/Madam I am an account holder of ICICI bank of Jorhat branch. I wanted to contact my branch manager. For assistance i called Customer care Assam. But the reply given by the Customer care officer was so ridiculous, I cann't imagine. She told me that you have to visit your branch for any query. Is it possible to visit the branch once I am sitting 2000 KM away. That to be for a small Issue. The number of Jorhat branch displayed on web as well as told by Customer care is[protected]. At least 25 times I called this number but no one is attending the call. I request the action need to initiated for Rude & non cooperative behavior by Customer care officer. Thanks & regards Deepak Chourasia Was this information helpful? | |||||
Complaint marked as Resolved
ICICI Bank customer support has been notified about the posted complaint. Verified Support Oct 07, 2015 ICICI Bank Customer Care's response Dear Mr. Chourasia, We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a2xdd4) in the subject line of your email. Our official will assist you. Regards, ICICI Bank Customer Service Team | |||||
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