ICICI Bank — SOMEBODY ELSE HAS SWIPED MY CARD FOR RS. 8000/- AGAINST MY CREDIT CARD

Dear Sir, This is with reference to my below mentioned mail. Till today I have not received your Bill but I understand from the helpline no. that Transaction No. 81292902 dated 7/3/15 for Rs. 2, 000/-Transaction No. 812928 dated 7/3/15 for Rs. 4, 000/-Transaction No. 81259 dated 7/3/15 for Rs. 2, 000/-. All these above transactions were made by mobikwik.com, New Delhi wherein the card was in my custody.. I hold ICICI Card since 2004 but I never had this problem. Secondly when I had no balance in my account all these transactions were declined and I have received message on my mobile as well as on my email id but when my Cheque was passed for Rs. 10, 000/- immediately all the above transactions were made for which I did not receive any message on my mobile nor on my email id whereas I have always received messages on 9/3/15 about upgrade, 30/3/15 do not disclose card details, 3/4/15 card incorrect pin, 3/4/15 New Card 1029 was sent, 4/4 Rs. 500/- decline.I also received message of the above 3 transactions around 3 or 4/3/15 that they were declined but when the above transactions were made no email nor message was sent on my mobile hence I request you to block my all my Cards in my name i.e. 6013, 1003, 6120 and my new card [protected]. I am ready to make payment of Rs. 35, 674 - 8, 000 = 27, 674 provided that you give me in writing that all these cards are blocked and then I will cancel all my cards because I have lost trust that if I make payment and this mobikwik.com, New Delhi removes my money from my card then who is responsible definitely not me.Please block all the cards in my name. If you see that I am using these cards only to fill petrol and diesel and that too in Pune and in few instances in Bombay or near about Hubli once that too to fill petro/diesel but I never did any transaction with New Delhi company since 2004.Please therefore give me in writing that all cards in my name are blocked and then I will make payment of Rs. 27, 674/- and then I will cancel all my credit cards.Till today you have not replied to any of my mails which is quite surprising so I will wait for your written mail or letter there after I will make payment of Rs. 27, 674/- as there is delay from your end and carelessness of not sending me message on my mobile nor on my email id about the above transactions otherwise I would have informed you not to make payment. Please lodge a complaint against mobikwik.com if you want to recover your Rs. 8, 000/-. Regards, VICTOR R.[protected]/[protected] ----- Forwarded Message ----- From: Max Engineers <[protected]@yahoo.com> To: "[protected]@icicibank.com" <[protected]@icicibank.com> Sent: Friday, April 10, 2015 1:17 PM Subject: Fw: Pay your credit card overdue and be tension free 4477XXXXXXXX6005 Dear Sir, This is with reference to our forwarded mail wherein after talking on toll free no. and understood that somebody called mobikwik.com have removed Rs. 8, 000/- from my Card whereas we have blocked all our above Cards on 09/03/2015. We had received message that on the Card No. 10033 times 4000 + 4000 + 2000 was made and it was rejected/decline due to insufficient funds in my credit card account but when these transactions were cleared I did not receive any message on my mobile nor any email was sent to me. Please look into the matter or else you will start loosing customers like me who is associated with your Company since 2004 but till date I have had no problems. After blocking my cards if your company is making payment for which I am not responsible. May I request your good offices to kindly block all my cards and after getting confirmation that all my cards are blocked I will make balance payment minus Rs. 8, 000/- and then I will cancel all my cards as I have no faith left with your company and what is the guarantee that if I make this balance payment my account will be closed as I feel that mobikwik.com if again does the mischief or fraud transaction then it will be difficult for me.Regards, Victor Rodricks Mob. [protected]/[protected] ----- Forwarded Message ----- From: Max Engineers <[protected]@yahoo.com> To: "[protected]@icicibank.com" <[protected]@icicibank.com> Sent: Wednesday, April 8, 2015 8:21 PM Subject: Re: Pay your credit card overdue and be tension free 4477XXXXXXXX6005 From: Max Engineers <[protected]@yahoo.com> To: "[protected]@icicibank.com" <[protected]@icicibank.com> Sent: Wednesday, April 8, 2015 5:12 PM Subject: Re: Pay your credit card overdue and be tension free 4477XXXXXXXX6005 Dear Sir, I do not possess this ICICI Credit Card No. 4477XXXXXXXX6005 I am not reachable to the helpline number. I have ICICI Card Nos. [protected] & [protected] and a add on card No. [protected] in the name of Louis I. Rodricks which we have cancelled due to misuse by outsiders and the new cards were supposed to be given to me.Out of the above 3 mentioned Cards I have received Master Card No. [protected]and I have received a PIN CODE also but this card is also not working..Please revert as I have a balance of Rs. 10, 000/- but still the card is not working. Now I was able to talk on toll free no. and understood that somebody called mobikwik.com have removed Rs. 8, 000/- from my Card whereas we have blocked all our above Cards on 09/03/2015. Pl look into the matter and let me know that all the credit cards in my name are blocked in writing then I will make balance payment. Regards, Victor Rodricks