[Resolved]  ICICI Bank — SR[protected]_ Wrong impose of Late payment fine

Address:

Visakhapatnam, Andhra Pradesh

am Ravi Kant Ray using ICICI Bank Titanium credit card bearing card no. [protected]. As per my last statement the last due date was 05 October 2014. I paid the total amount on 03 October 2014 through SBI net banking. The same is being reflected in the statement also. But still a Late payment fine of Rs500/- along with service tax has been imposed on me in next statement. I have registered a complaint with customer care but they are not interested in resolving the issue. They are simply telling that as per Bank policy you have to pay the fine or otherwise your credit will spoil. I have been fade up by writing customer care. Every time some new guy is replying in the same voice without understanding the issue. Please look into the matter.