[Resolved]  ICICI Bank — Stay away from this one

Address:

Mumbai City, Maharashtra

This is to bring to your notice that today at 3.00 P M one Ms Sunita who did not disclose her full name called me on my Cell No [protected] from landline No: 61988351 and started shouting, stating that she is an employee of ICICI recovery cell and that I come and meet her at her ICICI Office at MIDC Andheri (E) Mumbai for settlement of my credit card dues.

If I do not respond, she stated that she will call all my neighbours around, by phone and tell them about me not paying the dues to the Bank. (Sic) She sounded very very very loud and abusive. Please note that being a Senior Citizen I was quite shocked at this behavior of your staff member and would like to put ON RECORD MY STRONG OBJECTIONS to this episode.

This is the most disgusting, insulting and unbecoming attitude displayed your staff member Ms Sunita.

I as an ex-banker with 25 years experience at executive level and being a Fellow Member of The Institute of Chartered Accountants of India New Delhi and an Associate Member of he Indian Institute of Banking and Finance Mumbai and also at present a Professional Director on the Board of a Bank in Mumbai, I am quite shocked and perturbed at this level of human degradation and insulting attitude and poor service offered by your staff member Ms Sunita pertaining to the recovery in the present case especially when the matter is under dispute.