[Resolved] ICICI Bank — The balance (Rs. 178) has been deducted from account however my mobile is not charged yet

gokul89

from Chennai, Tamil Nadu

Address:

601201

Reference id[protected]
Transaction typeprepaid mobile recharge
Debit account[protected]
Transaction date (Dd/mm/yyyy) 05/12/2016
Transaction amountinr 178.00
Transaction statussuccess
Customer identification details
Mobile number: [protected]
Beneficiary/biller prepaid mobile recharge

I tried recharging my mobile balance online through icici online pre-paid recharge on 5-decr-2016, the balance (Rs. 178) has been decucted from account however my mobile is not recharged yet. Kindly look in this.

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Jan 10, 2017

Complaint marked as Resolved

ICICI Bank customer support has been notified about the posted complaint.

Verified Support

Dec 06, 2016

ICICI Bank Customer Care's response Hi, we regret any inconvenience caused. We have made a note of your contact details. Our official will address your concerns.
Regards,
ICICI Bank Customer Service Team