ICICI Bank — Unneccasry debited DP CHGS TILL MAR-15

akhisoni

Address:

Gautam Buddh Nagar, Uttar Pradesh

I have a Demat account in ICICI bank for 2 years now. When I checked my bank transactions and I found that there is one debit transaction "38660658 DP CHGS TILL MAR-15'---- INR 561.80.When I created the Demat account, I was not told about the DP charges, it was told me by the ICICI representative that it is free of cost and it will never be charged and also I did not get any message alert in my mobile which is registered with mobile banking with ICICI.This is completely unacceptable and please refund my amount. My phone number is [protected] and really that is a bad service which provided by ICICI Bank Regards, Akhilesh SONI

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ICICI Bank customer support has been notified about the posted complaint.

Apr 30, 2015

Updated by akhisoni I have a Demat account in ICICI bank for 2 years now. When I checked my bank transactions and I found that there is one debit transaction "38660658 DP CHGS TILL MAR-15'---- INR 561.80.When I created the Demat account, I was not told about the DP charges, it was told me by the ICICI representative that it is free of cost and it will never be charged and also I did not get any message alert in my mobile which is registered with mobile banking with ICICI.This is completely unacceptable and please refund my amount. My phone number is [protected] and really that is a bad service which provided by ICICI Bank Regards, Akhilesh SONI

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Comments

Abhay_Gupta12

from Gurgaon, Haryana

Hi
I am maintaining account saving and demat account with ICICI bank from 2011, DP CHGS TILL MAR-15 are the transaction charges which are imposed from my account, could you please clarify the charges. when I open demat acount in ICICI bank, it was told me by ICICI representative there is no DP charges at all then why the charges are imposed now...This is completely unacceptable and please refund my amount.

my Account Number :[protected] Branch : Sector 101, Noida, U.P, Mob-[protected]

Thanks,
Abhay

sathish kumar k k

from Chennai, Tamil Nadu

What is the resolution for this did ICICI took?

sandysharm

from Delhi, Delhi

Dear ICICI
With all due respect i want to state that my ICICI salary account was open in year 2013 and at that time ICICI employee also provided me the demat account also.
Later on i received many calls from ICICI to activate the Demat Account but i didn't do that. After few month once again i received a call, i requested concerned customer care dept that i don't want to use and i haven't deactivated the account so please don't call me.
After that i never received a call from them.
But what i saw today is completely strange. ICICI deducted Rs.684 from my account. May i know the reason of deduction.
Waiting for your reply.
Regards
Kumar Sanjeev