ICICI Bank — Unneccessary deduction MAB charges

Address:

Bangalore, Karnataka

Hi, I am having a savings bank account ICICI account no. is[protected] . I was just checking my bank statement and got the shock My account has been debited by MAB charges twice within a gap of 10 days. 09/02/2015 MABChgs-Dec14+STax 43.26 393.26 12/02/2015 MABChgs-Jan15+STax 43.26 393.26 My issue - I don't have any mail informing about this MAB charges. I only knew about QAB charges. I have no information from ICICI. No call, no mail and no msg. Now that I understand that ICICI bank has not informed me about change of balance system, hence any deduction from account for the same is totally wrong and if charges deducted are not credited back to my account then I will be left with no other option but to take this matter to higher authorities and Banking Ombudsman as this is CLEAR VIOLATION of Rule 8(1)(k) i.e. "levying of charges without adequate prior notice to the customer" of The Banking Ombudsman Scheme 2006. Regards Shruthi.N Mob: [protected]