[Resolved]  ICICI Bank — unsupported customer care, unable to resolve my issue.

Address:Ahmedabad, Gujarat

Debit card unable to perform online transaction, due to 3d secure password not generated. When performing 3d secure password generation steps, somehow it gives error with wrong details, while its 100% correct details, card blocked for more than 10 times for 3d secure password generation. almost 10 times called customer care and also email my problem to customer care, but till now they are even not trying to solve my complaint. Details: Punit Belani punit.[protected]@gmail.com [protected] More details can be relieved based on authorization requirements.
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Complaint marked as Resolved 
Complaint resolved, thanks to ICICI Bank, Infocity branch, Gandhinagar. Staff member have fully cooperate to talk with customer call line and able to resolve my exact issue.
ICICI Bank customer support has been notified about the posted complaint.
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Dear Mr. Belani,

We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

Regards,
ICICI Bank Customer Service Team
My complain is short out, but yes due to this posting I received lots of fake/fraud call to get my account details. So please be aware when you posting to this forum.
My issue is resolved now, thanks to ICICI Infocity branch, Gandhinagar staff member. One more thing, due to posting issue in this forum, i get lots many fraud/fake calls, so users please be aware and never share your bank details to anybody.

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