ICICI Bank — Worst Experiance - Hope for positive

Address:

Ahmedabad, Gujarat

Dear ICICI bank Top management. Good Evening. My name is vishvarajsinh jadeja. I have account in ICICI bank from 2008. I have taken ICICI bank Credit card for personal use in 2013. I am regularly getting Statement at my home from October 2014. after that it's automatically stop to receive. I have complain so Many time to customer care regarding "Not Received Statement". But No solution given, I have personally visited to Ahmedabad Credit card department and raise my complain regarding Statement. they have committed to resolve this issue in next month and taken payment of my outstanding amount. March month came now again same Problem "NO STATEMENT RECEIVED". Again I have send mail to Customer care regarding same but no reply and also I have stop my payment. I have inform local level Employee of ICICI bank to resolve my problem than I will pay my outstanding amount. but it's not resolved. They have started me to charge Interest charges. late payment charges. Auto debit charges. Now It's June month. I have received first time statement at my home after 6 month of my follow up. Now I am requesting local level employee and also ICICI bank High authority to deduct my Charges. So I can pay my actual due amount. Hope for Positive reply from ICICI bank. Customer is always valuable for company. If I am wrong in single way I am ready to pay all payment. Regards Vishvarajsinh jadeja [protected]/[protected] Credit card No:- [protected]