[Resolved]  ICICI Bank — wrong debit in debit card purchase

Address:Kolkata, West Bengal

I was not in India, I was in flight of AI143 air India flight from Milan to delhi.I reached delhi airport on 29.5.2015 at 10.00 a.m. I purchased a purfume fromof Rs3325.94 Delhi duty free shop..after a while I got two messages from BW ICICIB one of which showed "You have made a Debit card purchase of INR 66.51 on 29May.Info.VIN*FOREVER LIV. . I saw the message details-date 29/5/2015.Time 7.09 am. When I inser my sim card in my phone after returning to Delhi from Milan after 10.00 am i received that message.I have not use my Debit card for such purchase., I was at flight at that time, so how can it be true.I rang to ICICI bank Beliaghata . they could not give any satisfactory answer. Itried to phone to customer care of ICICI bank that time But fail to connect.Please find the fault and inform as soon as possible and not to deduct the amount from my sb a/c. ----Tapan kanti Hazra. saving bank a/c[protected]. email [protected]@yahoo.com.. mobile no [protected].
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Aug 8, 2021
Complaint marked as Resolved 
ICICI Bank customer support has been notified about the posted complaint.
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Hi,

We regret any inconvenience caused. We have made a note of your contact details. Our official will address your concerns.

Regards,
ICICI Bank Customer Service Team

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