[Resolved] ICICI Bank — Wrong deduction of amount from Saving account | |||
ICICI Bank is really very very fast to deduct unwanted charges from saving account. RBI has to take action on this. How can they charge without our request. What is debit card swapping during insufficient balance? We have full right to keep account zero any time. That does not mean bank can charge for if swap debit or credit card WHEN BALANCE IS LOW. Normally Online firms/companies charge debit or credit card without intimation or may be unauthorised use of card. Specially international websites. They save card data and charge any time. I suffered same issue that raised here already. ICICI Bank charge my account of Rs.28.09 by 9 times on[protected]. Total deducted amount is Rs.252.81/- My Question is to ICICI Bank, Why you are charging that unnecessary thing? It is not cheque/check. It's card It may be accidently. What wrong there? Have you made it your income source? Do you know money is hard for everyone. I would suggest you that kindly lease reverse the amount otherwise serious action will be taken on this. Guys, if your did not get your fund back then we have to take it serious and by together we have to take action in this. We will intimate RBI on this regards as well. Hope Guys! you will come to with me and will initiate a step on this matter. JAGO GRAHAK JAGO! Was this information helpful? | |||
Aug 14, 2020 Complaint marked as Resolved ICICI Bank customer support has been notified about the posted complaint. | |||
2 Comments | |||
Comments
Hello,
I have mailed the complaint again. I have sent the request on 20th August but never get reply now till. I have forwarded again. ICICI Bank IVR system is very worst. They are saying we are No.1 bank. How this is your customer care service.? Your IVR Does not work on smart phone. We have invest too much money on smart phone but Your IVR does not work on this phone. Very strange? Many other bank IVR is working fine.
I have mailed the complaint again. I have sent the request on 20th August but never get reply now till. I have forwarded again. ICICI Bank IVR system is very worst. They are saying we are No.1 bank. How this is your customer care service.? Your IVR Does not work on smart phone. We have invest too much money on smart phone but Your IVR does not work on this phone. Very strange? Many other bank IVR is working fine.
65%
Complaints
23610
Pending
2046
Resolved
14237
+91 22 2653 1414
ICICI Bank Towers, Bandra-Kurla Complex, Mumbai, Maharashtra, India - 400051
View all ICICI Bank contact information
We regret the inconvenience caused. Please write to [protected]@icicibank.com with your contact details. Our official will contact you and assist. Kindly refer '198690' in the subject line.
Regards,
ICICI Bank Customer Service Team