[Resolved]  ICICI Bank — Wrong Funds transfer made from ICICI to another ICICI account

Address:

Chennai, Tamil Nadu

<?xml:namespace prefix = o ns = "urn:schemas-microsoft-com:office:office" /> Hi, My name is Sri Hari G, having saving account in ICICI bank A/C No:[protected] since 2007. On July 3rd 2014 I have made a fund transfer of Rs. 50000from my saving account to wrong account number of same ICICI bank account A/CNo. is[protected]. In the online fund transfer system, "SOME A/C ISSELECTED BY DEFAULT”. Due to the new feature drop down option the funds transferred to A/C No.[protected] On July 10th 2014 I have contacted the nearest branch manager, currently my account is present in the same branch ICICI Bank, Perumbakkam Branch, Chennai and given written complaint and the manager said that since my account was opened in ICICI Bank Secunderabad branch and only that particular branch can do the needful. He has taken my complaint and sent that letter to Secunderabad branch on the same day. I have sent request mail to the other ICICI bank account holder, and he also given written complaint on same day in ICICI Bank, Marthahalli Branch, Bangalore, stating that the funds which got credited into his account does not belongs to him and he don’t have any issue to return the amount back. The branch manager has sent the complaint to Secunderabad branch. But still I didn’t get any updates from the bank people.Whenever I called the ICICI Bank Secunderabad branch I am not getting proper response from them. Kindly help me in this regard. Thanks, Sri Hari