ICICI Bank — wrong information given PBO and levied per day interest for two days delayed payment

Address:

Mumbai City, Maharashtra

Dear Sir, Today I talked first PBO Mr. Rohit Moolya for reversal of two days delayed payment interest. He told me that he cannot reversed. you have send mail to customer care for reversal of interest of two days. But when I again called to customer care then second PBO Shaik Anisha has told me that we can not reversed two days delayed payment interest and also told me that email id complaint has been closed last six months after that I told her that your call is recording then she told me that this process is recently changed. I do not know what type of PBO you kept giving wrong information and charging two much interest for part payment. Its very very bad and pathetic service. My card no. is [protected]. Kindly request to you please reverse two days delayed payment interest.