[Resolved]  ICICI — Documentation Fraud

Address:Bangalore, Karnataka

Last week[protected] i had received call from one of ICICI telecaller ( [protected] ) saying they have new offer for premium credit cards, asked me to send the documents so they can check about eligibility Accordingly i had forwarded the mail to address which agency had asked to, even had received call from verification department of ICICI on 30 - 01 - 14 who asked me few general question, at end of call asked me if i had self assist the signature !!! i had clearly mentioned them i had not signed any documents as they asked document for verification though i was suspicious i had raised my concern immediately Representative called to me and said me to say that i had submitted self assisted documents, i said how could i do when i have not done it. They even said that they would not do any signatures not to worry. I had asked them to send the representatives so that i can sign the documents, to which they confirmed they will send across soon by next week. To my surprise verification team from ICICI dropped to my office on 4- 2 - 13 which was informed to me by admin, when i had got doubt asked them to make them wait and checked the documents, my signatures were forged on the documents and application. I was able to take the copy from them, attaching the copy of documents which was forged where they hadsigned my signature. ( I am attaching all the application and documents which was submitted and forged documents which ) Application number of the documents which they had forged and submitted is Ref. No[protected]. Not to be surprised if they had given other address or if at all has I submitted any cross cheque they could have easily took loan against my name or had done any fraud against me . I had sent several mails to [protected]@icicibank.com and even had visited ICICI bank MG road branch to escalate issue where they had given mail id of Mr. Rajeev ('rajeev.[protected]@icicibank.com' ) had even sent mail to them, but no response !
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Aug 14, 2020
Complaint marked as Resolved 
ICICI customer support has been notified about the posted complaint.
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Dear Sir,

We are sorry to hear about your experience. We have made a note of your complaint. Our official will contact you and assist.

Regards,
ICICI Bank Customer Service Team

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