[Resolved] ICICI — Expecting fraud call - from a person | |||
I had ordered a book - order no : OD[protected]. I got about fifteen days back. I paid the full amount Rs185/-. I got a message saying the book company is Cross word book house. the delivery date was informed as 24th of Sept. I did not get any response and today I sent a complaint. immediately I got a phone call from[protected] saying it is from Flipcart. He told he would return the amount to my credit card account. He asked my card no, three digit number and date of birth. Then he told I will receive OTP number. Promptly I got a message from ICICI that a Rs 5000/- transaction is initiated and OTP was sent. Promptly that supposed to be Flip cart person from the same number called me and asked for OTP. Ofcourse I did not share the OTP and am sending you this information. I suspect a fraud is being played in the name of Flip cart and request you to enquire at higher levels and plug it. Also please arrange to refund me the amount for the order I placed and flip cart is unable to deliver. contact me on [protected]. Was this information helpful? | |||
Complaint marked as Resolved
Verified Support Nov 05, 2015 ICICI Bank Customer Care's response Dear Customer, We understand that there are misleading calls/e-mails being sent to customers of various Banks stating that funds need to be credited to their account with respect to some lottery / inheritance/ job offers / international funds transfer, etc. We urge you not to react or share any information in response to such e-mails. We request you to write to [protected]@icicibank.com with the number from which you received the call for us to investigate. Regards, ICICI Bank Customer Service Team | |||
 1 Comment | |||
Comments
No body should ask Cedit card details including OTP number date of birth etc. It is a crime. Hope flip cart will enquire in detail and plug this immediately. As I have informed a person telling he is from flip cart[protected] has asked me all these details telling that Flip cart will refund the amount as they are unable to deliver the book I ordered ( order no OD[protected]. Suspect mischief.
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