ICICI — Hidden charges by bank

Address:

Mysore, Karnataka

It is observed that icici bank is practicing to charge gullible and unaware custoemrs without them being brought to notice. Example the salary account is zero balance account. It may happen he leaves the job for some reason and inadvertently does not close the account. Icici bank will not inform the customer subsequently that their account has been converted to savings bank account and the minimum balance is rs. 10000. This is not brought to the notice of custoemr thro message service although this mags service is used for many other purpose. Subsequently when money is available they immediate debit the amount under the guise of minimum balance charges. This is unfair we request it is mandatory on the part of banker to inform the customer in writing wither by e mail or letter about the change and the consequence.

R. Srivathsan