[Resolved] Icici Lombard — Against claim | |||
Respected lombard team members, I want to share an important information with you. This year 2016 i have taken a comprehensive insurance from icici lombard. I have gone through an accident on 11th oct 2016 and submitted my car at sas hyundai for claim. After verification from surveyor of icici lombard he told me that - sir your claim will not be approved as you have taken ncb this year.in response to that i have called senior person of icici lombard and said by mistake i have taken the ncb this year and i can pay you that amount; but they didn't agreed and said icici lombard is not going to approve this claim. It's very hard to digest this as i have given full premium for the year 2016 to them but they didn't approving my claim. I have also deposit my ncb, but yet they are not sharing any kind of claim percentage... Kindly take care of this matter. Regards, Vikram Was this information helpful? | |||
Nov 28, 2016 Complaint marked as Resolved ICICI Lombard customer support has been notified about the posted complaint. Verified Support Oct 28, 2016 ICICI Lombard Customer Care's response Dear Vikram, Apologies for the unpleasant experience and inconvenience caused. Kindly share your policy and contact details with us to assist you further. Regards, ICICI Lombard General Insurance | |||
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