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ICICI Lombard Complaints & Reviews

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Last updated Mar 23, 2024
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ICICI Lombard Phone Numbers

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1-800-209-8888
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+91 40 6698 9160
+91 40 6698 9161
1-800-209-8880

ICICI Lombard Website

ICICI Lombard Head Office Address

ICICI Lombard House, Old Tata Press Building, Near Siddhivinayak Temple, 414, Veer Savarkar Marg, Prabhadevi
Mumbai
Mumbai City District
Maharashtra
India
400025

ICICI Lombard reviews & complaints page 33

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Address:New Delhi, Delhi, 110096

My new policy number is 3001/hi/10383421/00/000 i had renewed my policy and made cheque payment at sunrise hundai on 31 may 2016. But at the time of claim they are saying that policy got expired on 29 june 2016 and no renewal is done... I have my mini statement of bank that payment is done, so what to do right now? Whose fault is there? Going to file a case in rti against icici lombard services and sunrise hundai....
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T
tuskeye
from Nagpur, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Wrong name on policy

Address:Pune, Maharashtra, 411027
Website:www.icicilombard.com

I have made online payment for a policy for car insurance.But even after the RC book was checked by the inspector the policy was issued in my name instead of mothers name.i am mailing them since the next day.And to change the same they are asking for 20 days to see what went wrong.i dont want to know what went wrong, change the name on my policy.just change the name on my policy.
I have mailed RC book and policy on mail why would you...
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AJAY LENDE
from Mumbai, Maharashtra
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Payment taken without information

Address:Chandrapur, Maharashtra, 442502

Dear Sir,
Myself Ajay Prabhu Lende residing in Chandrapur Maharashtra, I was apply for home loan through ICICI lombard and for that I was submitted all documents to Chandrapur Branch on dated 28.07.2016 under guidance of Mr. Vijay Kanoje (Manager ICICI lombard) with one blank signed cheque and one of rs. 2300/- for processing of valuation of property. But on dated 03.08.2016 Mr. Vijay said that file not submitted to Head Office due...
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A
amitlohar25
from Ahmedabad, Gujarat
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For claim related

Address:Thane, Maharashtra, 401101
Website:/www.icicilombard.com

Dear sir medam
My father taken loan against my home but they had taken icici loambard insurance policy against loan but on 10th april 2014 my father got expire and before giving me insurance policy dhfl and icici lambard told me if anything wrong with your dad then company will pay for this and its was natural death now they are not paying for this now they are harrassing me we cant pay anymore please check in this matter for relief...
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Prashant Bahl
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Travel insurance claims

Hello,
This is to kindly inform you that i had never been harassed like this before by anyone what icici lombard claims department did while handling claim reference number in[protected] & in[protected]. I wrote a detailed email about our problems faced during a flight from prague to warsaw as also attached. It was representative from icici lombard who asked us to put all the claims under trip cancellation knowing that the company shall...
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souravghosh001
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Wrong commitment

Address:New Delhi, Delhi, 110014

I have purchased a hero passion pro vehicle (two wheeler) from pashupati motors, 84, adhchini, main mehrauli road, sri aurobindo marg, new delhi, delhi 110017 on 24.07.2016 having vehicle no.:dl3scc8241.

On 24.07.2016, i met with one sales agent of pashupati motors namely mr. pankaj, he told me each and every thing regarding the above said vehicle but at the time of information regarding insurance of the said vehicle, he introduced...
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Koyel Sil
from Jamshedpur, Jharkhand
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Two wheeler car insurance

Address:Kolkata, West Bengal, 700006
Website:www.icicilombard.com/home

I have renewed the two wheeler car insurance policy on 17th july, 2016. But i didn't receive any policy papers till yet. I called icici lombard for several times. But they have told me that there is no renewal of insurance though i have transaction no against which i have paid 1235 inr. I hope it is more reliable that i have paid through net banking and a transaction no is generated. Please look into this matter asap....
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A
ashish11anand
from New Delhi, Delhi
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Issue with my bike's engine number

Address:New Delhi, Delhi, 110092
Website:www.icicilombard.com

Hello icici lombard team,
I had my 2 wheeler insurance with you, but my engine number in mentioned in my claim policy is wrong (last digit of my engine number mentioned is wrong).
I called to you customer care and send the mail with my scanned copy of r. c. also, your customer care executives assured me it will be corrected in 4 hrs. but till now matter is not resolved.
Even you are not responding on mail.
My...
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A
ata_ulla
from Mumbai, Maharashtra
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Home loan provided on mortgage land by icici

Address:Mumbai City, Maharashtra, 400095
Website:icici

My name is ataulla khan, i have taken a home loan from your bank (icici bank ltd) in 2011. since 2011 my loan account is active and i am paying my emis on regular basis till date.

Would like to bring into your notice, the land gut no-250 at indigo riverside, genesis @ village kolgaon, palghar is mortgage with sidbi by mr. jignesh rokadia and dipal rokadia (directors of krunal industrial estate developers pvt ltd), despite...
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NitinAnusha
from Gurgaon, Haryana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Claim no. 220100354624

Address:122002

This has reference to my policy no. 4128i/ihpa/[protected]/00/000. on receivimng your first query, "please provide the exact duration of psoriasis, seizures disorder, osa & furnish the first consultation paper and all previous consultation papers with details regarding the exact etiology and duration on a treating doctor letter head and all the treatment taken till to date." on 14th june'16, i had met up with your empanelled doctor in gurgaon...
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Vckrana
from Noida, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Motor claim

Address:Ghaziabad, Uttar Pradesh, 201009
Website:www.icicilombard.com

Hello sir/mam,
My name is vikas rana, i am from ghaziabad. I had accident on 26/april/2016 in night. We were 5 people in my car and i am owner of my car. When i was driving the car suddenly front one tyre has blast and car got unbalance and fall on flyover (Height 20 feet). 2 person had deid on the spot.
According to company rules i have submitted all type of documents for insurance. And now my car is stand on motor magic sahibabad...
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yogesh Ji
from Mumbai, Maharashtra
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Complaint against poor service

Address:Bhilwara, Rajasthan

Name: yogesh tiwari
product: loan account
account no: lpnad[protected]
e-mail address: yogesh. [protected]@mirajgroup.In
mobile no:[protected]
details of complaint: my self yogesh tiwari & my personal loan a/c no. Lpnad[protected]. I had taken a personal loan from your bhilwara division since last may 2015 & had taken a insurance policy over it also, but up to till date i have not found my policy paper...
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Vckrana
from Noida, Uttar Pradesh
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Car claim

Address:Mumbai City, Maharashtra, 201009
Website:www.icicilombard.com

Hello sir/madam,
My name is Vikas Rana and i live in pratap vihar Ghaziabad.
actually i had accident on last month (26/april/2016) in night. we are 5 person in my car and i am owner of my car. 2 person had deid on the spot.
when i was driving the car suddenly front one tyre has blast and car got unbalance and fall on flyover (height 20 feet).
now i have completed my all doccument work for insurance. My car is...
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D
DipeshGangar
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Mediclaim not cleared by icici lombard from 6 month

Address:Mumbai City, Maharashtra, 400013
Website:www.icicilombard.com

Respected sir /madam,

Subject : claim hold for noreasons by icici lombard
Claim no :[protected]
Claimaint : shamji virji gala
Age : 78 years+
Policy no : 4015/[protected]/00/000

We have submitted the original papers and bills in january16. Since march icici lombard have been asking for 1st complaint papers where patient complaint about the illness. It was 2.30am in morning and we...
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Sunitha.G
from Chennai, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Insurance claim no mot05080887 pertains to vehicle bearing registration no.ka03et2803

Address:560068

This is with reference to the above subject my vehicle was lost /stolen on 31/05/2014 in commerical street when we approached the police they advised me to wait for 3 days to file FIR then on 04/06/2014 they accepted my complaint and when i called the helpline of ICICI lombard for the claim procedures one executive advised us to get back with the lost documents from police to cliam the same so i was following up with the police who has given...
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Rudra Misra
from Gurgaon, Haryana
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Health insurance cancelation refund

Address:560032

I have register a online health policy with number 4128i/hp/[protected]/00/000 with premium of rs. 7328/- on april 14, 2016. I paid through my icici credit card (4006). It was said that, i should get my policy documents soft copy by mail within 24hrs of activation and hard copy to my doorstep within 15days.
Till may 16, 2016, i haven't received anything from them, so i raised a complain as it seems to be forgery to me. They replied on...
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ᐺᓿᔖᕼᕱᒪ ᐻᙦᖇᙏᕢ
from Ranchi, Jharkhand
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Partial claim not approved without any proper reason

Address:560054
Website:www.icicilombard.com

If below complaint not resolved within 2 weeks i am going to consumer forum. Total compensation i am seeking is 14000 for insurance along with 18% interest and 50000 inr for mental harassment. Court charges will be also included in icici lombard.


My two wheeler got damaged due to a coconut falling on the petrol tank. There was a big dent on the petrol tank and bike was not starting. So i went to honda service center...
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jal123456789
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Why difference of 2 months from health card & jio id but premium payment date & jio id date match

Address:Hyderabad, Andhra Pradesh, 500032
Website:www.icicilombard.com

Jio policy taken in dec 2015 jio id confirms date then i submitted a claim for my mothers chemo taken in jan 2016 end but icici Lombard people rejected saying policy start from feb 2016 how is it possible?? policy taken by net payment. so instantly credited to Lombard so then why u issued health cards 2 months late your people and never answered abot my claim status when I personally called there is a long queue press this numbeir that number...
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sandeepkum
from Jaipur, Rajasthan
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Toyota etios insurance/not approving claim

Address:110095
Website:icici lombard

Sir,
We would like to complaint you regarding our car policy no. Til/10320499, that this was a theft case vide fir no. Ed-vv-000114 dated 18.05.2016 and till today there is no response from your inspection team. Only we contact mr. Parmod on 25.05.16 who has inspected the vehicle and misbehave with me for passing the claim and he denied that claim will pass for only ecm and side glass but you can see the copy of fir. How can we know...
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Zulfi Mirza
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Yamaha Bike Insurance/ not approving claim and misbehaving

Address:Bangalore, Karnataka, 560037
Website:www.icicilombard.com

Hi,

Claim number - mot05544540

I had an accident on 06.05.2016 and on 07.05.2016 i have register the claim.
Since 10 days i was not getting any response from inspection so today i called
Them. They are not passing claim and misbehaving and even not picking my calls.

Praveen is the person who has inspected the vehicle and he misbehaved with me and not passing the claim....
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