ICICI Lombard Complaints & Reviews

I was contacted by ICICI Lombard Agent Numan Patel from renewal department for taking ICICI Personal Protect plan for myself and for my wife for Rs.10669 (self) and Rs.10669 (wife) on 19th Nov. After 1 week, i did not receive the policy and i contacted Numan Patel and ICICI Customer Support. Ticket was raised and resolution came that they have not received renewal request and also amount. I contacted the credit card dept and got shared all...

I have taken insurance from ICICI 3001/[protected]/00/000,
I met with an accident on Thirupati road at a recent farmers rally. There was huge traffic and in the line of 5 vehicles collision and some damages to all vehicles.

My vehicle AP26BY8917 was in the middle. and had a damaged front bumper and right headlight and tail lamp with some trunk bend. as I can see from outside.

Here I have a claim MOT11699052,...

I've initiated a motor claim on my Baleno alpha BSVI on 26th December 2021. My motor claim number is MOT11748571 and garage is Suri nexa Jhansi. I have requested for same day claim resolution as small accident with baleno but niether Suri nexa has done claim intimation in morning while vehicle submitted at 9 am in morning after travelling 200 kilometers distance (orai to jhansi), even claim form opened at 4:10 pm in evening.

Suri...

Hi my motor vehicle claim no is MOT11638215 . One month has passed but neither you have given clearance for repair not I have received any written communication from ICICI Lombard . Only when I am calling than verbal communication is there, Based on verbal communication i cant take any decision. We are using taxi for one month now and nothing is finalised till now. My claim should be decided urgently....

On 27th November 2021, I had given my vehicle BMW G310GS with registration number UP16CN0142 for an Insurance claim at BMW Authorised Service Centre.

The Details of the vehicle are as follows:

Make: BMW
Model: G310GS
Registration: UP16CN0142
VIN Number: WB30G0201KR817196
Registration Date: 29/02/2020

The insurance policy is from ICICI Lombard General Insurance. The...

I have claim applied(My son Master Balaji Kenche) in October month 2021. but still not yet update about my claim, and they are saying every time the call center arranges a call back and they say within two days will update you.

they are wasting my valuable time.

Details of they given claim numbers:

[protected]
[protected]

Kindly take a necessary action on this company ASAP,...

सर मेरा नाम मुनाज़िर अहमद खान है। और मैंने आईसीसी लोम्बार्ड जनरल इंश्योरेंस का लाइसेंस (ILG51352) लिया है। सर काफ़ी समय से मैंने अपने लाइसेंस पर काम नहीं किया था। अभी मुझे एसबीआई...

All documents have been submitted and relevant documents have been submitted but claim status is now repudiated-awaiting insurer concurrence.icici Lombard insurance company should enhance/improve there sattlement procedure ....

Car policy number: 3001/O/[protected]/00/000, Dated: 30, August, 2020.

I had purchased the above reference car policy online on Aug, 31, 2020, which was through a link that I was provided by a sales executive of ICICI Lombard (validity from Aug 31, 2020 to Aug 30, 2021). My previous policy that was from a different vendor, was a complete bundled package which included 3rd party compensation. I followed the link (ICICI. Lombard)...

Dear Team,

This is to inform you that undersigned book the claim in your toll free number dtd. 6th Dec-21. The claim number is MOT 11669140. Bike taken to Authorise service center near to my house i.e. Pashankar Honda KarveNagar Pune- 411052.

On dtd. 9th Dec-21 Your executive based in Pune called me and telling " Your vehicle policy is non zero dept. So for all plastic parts there is 50% depreciation
&...

Hi,

we have claimed for policy but for inspection of vehicle no one came from company. and neithee they are replying to calls....

Please remove pan card details at IRDA portal
Lisense Number POS18221...

Hello I'm Sayan Pattanayak I want Please Remove my Pan card Details at IRDA portal and give me my noc
My pan card- ETRPP2050M
Lisense Number- POS18221...

Hello I'm Sayan Pattanayak I am a Pod agent at ICICI Lombard I want please remove my pan card details at IRDA portal...

How long is required to resolve this issue?
I have raised the service request SR [protected] for cancellation of policy on 12th November, it's been more than 18 days now, yet I haven't recieved any refund amount.

Is this how you address the complaint?.

When ever I call customer service they ask me to wait 24 to 48 hrs every time, this has become 20 days now....

I have registered a claim for my car damage on 26/11/21 at workshop of Toyota rewari haryana but surveyor Mr ajay kumar misbehave with me and chalenge me not give claim for my car damage as he say do what ever you want I will not give you claim...

On 22nd November 2021, I have paid for Car insurance renewal through online ICICI Bank. payment Confirmation ID [protected] and [protected]. they have provided a Self Inspection link which is not working and i request this problem to Customer care by phone, email and walk-in the branch for provide a manual inspection to take the photographs for issuing New insurance. Days are passing but no one is helping to solve the issue. Every one is hearing...

I've initiated a motor claim on my Activa 125 BSVI on 19th October 2021. My motor claim number is MOT11512144 and garage is Fortune Motors, Secunderabad. Its been over a month and still my vehicle claim is not settled and the ICICI csm isn't showing any interest in doing so....

Dear sir/madam, my name is Santosh Ananda Kolekar, my icici lombard policy no.is 3005/[protected]/00/B01, my mobile no.is [protected], I have brought the vehicle to showroom in millennium motors sangli-416416. for claim on 01/11/2021 but the surveyor and manager have rejected the claim stating that it is old damage and I would like to inform that my vehicle no. The language spoken by the people mentioned above is not good. The claim will not...

Policy number 1015/L/COMHOME/[protected]/00/000

I was promised for 15 yr but, now they have saying 10yr only .
I want either my money back or make it for 15 yr
The agent and the Customer supporting is not responding to me now....